Introduction

This Privacy Policy explains how Ash & Juniper Aesthetics LLC collects, uses, and protects your personal information when you visit ashandjuniper.com or book services with us. We take your privacy seriously and are committed to handling your information with care and transparency.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide to us:

Name, email address, and phone number when booking an appointment

• Health history and skin information provided on your intake form

• Payment information processed securely through GlossGenius

• Any communications you send us via email, text, or contact forms

• Photo consent if you choose to opt in on your intake form

Information collected automatically:

• Basic website usage data (pages visited, time on site) through standard analytics tools

• Device and browser information when you visit our website

• Cookies used to improve website functionality

2. How We Use Your Information

We use your information only for the following purposes:

• To schedule, confirm, and manage your appointments

• To send appointment reminders and follow-up messages

• To tailor your skincare treatments safely and effectively

• To process payments and apply cancellation or no-show fees where applicable

• To send occasional marketing communications if you have opted in (you may unsubscribe at any time)

• To share before-and-after photos in our marketing if you have explicitly consented

• To improve our website and services

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted partners (email platforms, booking systems, analytics tools) who assist us in operating our website and delivering services. These providers have access only to the information necessary to perform their functions.

• Legal requirements: We may disclose information if required by law, court order, or governmental regulation.

• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. How We Store & Protect Your Information

Your personal information is stored securely within GlossGenius, our booking and client management platform. GlossGenius maintains industry-standard security practices including encryption of payment data. We do not store credit card numbers directly. Health and intake information is kept confidential and accessible only to Ashton as your service provider.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information only in these circumstances:

• With GlossGenius to facilitate bookings and payments (subject to their privacy policy at glossgenius.com/privacy)

• With GlyMed Plus if you choose to purchase products through our distributor link

• With legal authorities if required by law

6. Health Information

Health and skin history information collected on your intake form is used solely to provide you with safe and appropriate skincare services. This information is kept strictly confidential and is never shared with third parties except as required by law.

7. Photography & Images

We will only photograph or record you for marketing purposes if you have explicitly opted in on your intake form. You may withdraw this consent at any time by contacting us in writing at ashton@ashandjuniper.com. Upon withdrawal of consent, we will not use any new images of you, though images already published may not be retroactively removable from all platforms.

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect some website functionality. We do not use cookies to collect personally identifiable information.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal data (subject to any legal obligations to retain it)

• Opt out of marketing communications at any time

• Withdraw photo consent at any time

To exercise any of these rights, please contact us at ashton@ashandjuniper.com.

10. Minors

We do not knowingly collect personal information from minors under 18 without parental consent. For minor clients, personal and health information is collected with the written consent of a parent or guardian who must be present at the time of service.

11. Third Party Links

Our website may contain links to third party sites including GlossGenius and GlyMed Plus. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at ashton@ashandjuniper.com or 949 E Pioneer Road, Draper, UT 84020.

Your trust is the foundation of our relationship. We are committed to handling your information with the same care and intention we bring to every aspect of your skincare journey.